Please accept our warmest welcome to Villa Charlotte!
Our apartments are equipped in order to meet requirements of today's modern guest. We hope that we have been able to meet your expectations.
We would like to acquaint you with house rules to ensure you have a pleasant stay in our home., For all other additional information please speak to your host.
Check in is from 14.00 hr and check out until 10.00 hr
Present your identity card or your passport to the host immediately upon arrival for purpose of registration at the Tourist office.
Guests themselves are responsible for personal property and valuables left in the apartments/rooms and the owner is not responsible for the subsequent loss thereof.
Guests are responsible for their behaviour in the house and inthe surrounding area, and in the case of an accident they shall bear the consequences themselves.
Please do not make loud noises,especially in period from 14:00 to 16:00 and from 23:00 to 7:00
• The maximum occupancy (number of beds) may not be exceeded. The landlord has the right to refuse to accommodate additional guests or to charge extra for their accommodation .
Lock the doors of the accommodation from the inside and when going out be sure to lock the doors and windows, close sunshades, switch off the lights and all electrical appliances (TV,air-conditioning, stove....) and turn off the taps.
• In exceptional circumstances and in the absence of a guest, the owner of the facility has the right to enter the apartment/room to prevent the occurrence of possible damage or danger. The owner is obliged to notify the guest about the entry into the apartment/room at the first subsequent contact.
Destruction of equipment and furniture, causing disorder and disturbing other guests is prohibited. In the event of the disappearance or damage to installations, furniture, appliances, equipment of the apartments/rooms the guest is obliged to notify the host. Insofar as the disappearance or damage occurred due to the fault of the guest, the guest is obliged to compensate the corresponding equivalent value.
It is forbidden to remove appliances and equipment (towels,covers, etc .) from the apartments/rooms.
Bringing in weapons, explosive and easily flammable material is not permitted.
Use of equipment and appliances which are not an integral part of the offer of the apartments/rooms may be used only upon the consent of the host.
Before departure :
> Please leave the apartment clean and tidy.
> All appliances need to be clean and switched off.
> Rubbish bags have been put into the marked rubbish containers.
> Furniture needs to be in its original position.
In the event of disregard of the house rules, the host has the right to refuse further providing of services.
You may offer your comments, suggestions and compliments to your host who is at your disposal.